GS2 🏛️ Governance

Right to Service Acts

State legislation that mandates time-bound delivery of notified public services and prescribes penalties for officials who fail to deliver within specified timelines.

Context & Background

Madhya Pradesh first enacted it in 2010; subsequently over 20 states followed; no central law exists yet.

UPSC Exam Relevance

Distinction from RTI (right to information vs right to service delivery); 2nd ARC recommended a central legislation; differs from Citizens' Charter which is non-statutory.
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